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Terms of use
This website is owned by Van De Moer Instruments BVBA (hereinafter “Van de Moer Instruments” and the “Company”).
Contact details and registered office:
Van De Moer Instruments BVBA
Moorselbaan 122
9300 Aalst
E-mail address: info@vandemoer.be
Phone: 053/21.37.29
Company number: 0842.710.957
1. Acceptance of the general terms of use of this website
By accepting the pop-up regarding the cookie policy, you expressly agree to these general terms and conditions of use.
2. Intellectual property rights
The contents’s this site, including the marks, logos, drawings, data, product or company names, Texts, images, etc. are protected by intellectual rights and belong to Van De Moer Instruments or legal third parties.
3. Limitation of liability
The information provided by Van De Moer Instruments on this website is of a general nature and is not adapted to personal or specific circumstances. The information cannot therefore be considered personal, professional or legal advice by the visitor. However, Van De Moer Instruments ensures that the information is complete, accurate and correct. Despite these efforts, there may always be inaccuracies. If any inaccuracies occur, Van De Moer Instruments will make the greatest possible effort to correct this as soon as possible. If the visitor found any inaccuracies, he can always contact the site manager via Van De Moer Instruments.
Neither can Van De Moer Instruments be held liable for direct or indirect damage from the use of the information on this site. The content of this site can be modified, modified or supplemented at any time without notice. Van De Moer Instruments cannot be held liable for any malfunctioning of the website or temporary (un)availability of the website or for any form of damage, directly or indirectly, resulting from access to or use of this website.
In no event can Van De Moer Instruments be held directly or indirectly liable for damage caused by the use of this website, in particular as a result of links or hyperlinks, including without limitation, of all losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other information of the visitor.
The website of Van De Moer Instruments may contain hyperlinks that directly or indirectly refer’s pages of third parties. This link does not imply that this’s an implicit endorsement of the contents of the third-party pages. Van De Moer Instruments has no control over the content on third-page pages and can in no way be held liable for the damage caused by the use of these pages.
4. Applicable law and competent courts
The interpretation and application of these general terms of use, as well as the use of the website to which they relate, is subject to Belgian law. Only the courts of the judicial district of East Flanders, department Dendermonde, are competent in the event of disputes that would arise as a result of the use of this website.
5. Privacy statement
5.1 Processing of personal data
The Company complies with the Belgian law of 8 December 1992 concerning the processing of personal data, as amended by the law of 11 December 1998 and from 25 May 2018 by the Regulation (EU) 2016/679 (GDPR), Taking into account the European Directive of 24 October 1995. This law stipulates that the person who, or the company that collects personally identifiable information, must have the consent of the person whose personal information is concerned, that such data must be relevant, correct and correct and that they must be collected for specific, clear and legal purposes.
Van de Moer Instruments collects personally identifiable information that is sent to it by the visitor of the website via the contact form, the registration form, the order form or when creating an account. The data thus obtained is used by Van de Moer Instruments only to provide the visitor with the service requested, to enable the visitor to register so that he can be contacted in connection with the questions he has asked, And to enable Van De Moer Instruments to improve the quality of its service.
The visitor to the website confirms his consent to the collection and processing of his personal data by clicking on a box for this purpose when sending the contact form, the registration form, the order form or when creating an account.
You can review, change and/or (have) delete your personal information at any time in your personal account or by contacting info@vandemoer.be.
You also have the right to object to the processing by reporting to the above e-mail address, as well as submitting a complaint to the Privacy Committee.
The visitor is assured of the protection of the privacy of his personal data by using an SSL certificate at the Domain Validation level, issued by cPanel, Inc.
5.2 Contact form
When the visitor uses the contact form on the website, Van De Moer Instruments will only store and use this data to contact the visitor and to provide him with the service he may have requested.
The visitor will be asked to click a box when sending the contact form, which expressly authorizes him to process his personal data in accordance with this privacy statement.
This data is retained as long as it is necessary for processing purposes. The data can be viewed, modified and deleted at any time by contacting info@vandemoer.be.
5.3 Entry Form
When the visitor uses the registration form on the website, Van De Moer Instruments will only store and use this data to contact the visitor and to provide him with the service he may have requested.
The visitor will be asked to click a box when submitting the registration form, which expressly authorizes the user to process his personal data in accordance with this privacy statement.
This data is retained as long as it is necessary for processing purposes. The data can be viewed, modified and deleted at any time by contacting info@vandemoer.be.
5.4 Order Form
Your personal information will also be stored by Van de Moer Instruments when you place an order via the webshop order form. This allows us to execute your transaction correctly. Once the data has been saved, they will be kept in your personal account as long as your customer is at Van de Moer Instruments. This will also speed up your subsequent transactions. When placing an order, you will be asked to click on a box that expressly authorizes you to process your personal data in accordance with this privacy statement. This processing of personal data is absolutely necessary for the proper execution of Van De Moer Instruments of the order you placed.
5.5 Account
If you are new to a customer, or make your first purchases through the website of Van De Moer Instruments, you will need to register to create an account.
Van De Moer Instruments asks for the personal information necessary to enable a smooth delivery and service. Your details are located at Van de Moer Instruments in a safe environment: Both your personal and bank details are protected by the own system of Van Van De Moer Instruments on the one hand and by Ogone Payment Services on the other.
Your data is also used by Van De Moer Instruments to serve you even better and to keep you informed of offers and products that may be of interest to you. If you do not wish to do so, you can simply unsubscribe from this service by mail to info@vandemoer.be.
The visitor will be asked to click a box when creating the account, which expressly authorizes the user to process his personal data in accordance with this privacy statement.
This data is retained as long as it is necessary for processing purposes. The data can be viewed, changed and deleted at any time by contacting Van De Moer Instruments via the contact form on the website.
5.6 Newsletter
The visitor's personal information will also be used to send the newsletter, provided that a double opt-in has been done. This implies that the visitor first checked the box with which he confirms to receive the newsletter when entering his data on the website of Van De Moer Instruments. The visitor will then receive a confirmation email after which he will have to confirm again that he wants to receive the newsletter.
The personal data used in this connection can be viewed, modified and deleted at any time by contacting the address info@vandemoer.be via email. The visitor can also unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter or by contacting Van De Moer Instruments.
5.7 restriction of the use of personal data
The Company undertakes not to disclose any personal information to any other organization for commercial or non-commercial purposes.
6. Cookie policy
6.1 consent
The use of cookies collects your personal information from Van De Moer Instruments. Under the applicable legislation around GDPR, your consent is required. By accepting the pop-up regarding the cookie policy you give this explicit permission from Van De Moer Instruments. At any time you may withdraw your consent to the use of cookies by Van De Moer Instruments.
6.2 What are cookies?
Cookies are text files that are installed by Van De Moer Instruments on your computer or mobile device. These cookies allow Van De Moer Instruments to collect information about your behavior on the website. The cookies will also help you to be recognized on a subsequent visit, so you don't have to log in again. We can also count the visitors on Van De Moer Instruments website and analyze how they navigate the website. This way, visitors can be used for profiling purposes and we can improve the website. The visitor can always withdraw his permission by sending an email to info@vandemoer.be. The website of Van De Moer Instruments uses different cookies which we list in a table below. Van De Moer Instruments also uses cookies placed by third parties.
6.3 What cookies does Van De Moer Instruments use?
The table below gives you more information about the individual cookies we use and the purposes for which we use them:
| Cookie | Purpose | Data Receiver | Removal |
| .ASPXANONYMOUS | User Recognition | Van De Moer Instruments | 2 months |
| ASP.NET_SessionId | User Recognition | Van De Moer Instruments | Unlimited |
| culture | User Recognition | Van De Moer Instruments | 1 year |
| _gid | Analysis | Van De Moer Instruments | 2 years |
| _ga | Analysis | Van De Moer Instruments | 2 years |
6.4 Google and Google Analytics
Van De Moer Instruments website uses Google Analytics, a web analytics service from Google Inc. To use Google Analytics, Google Inc. places cookies on your computer or mobile device. On behalf of Van de Moer Instruments, Google Analytics will use this information to evaluate and report on your use of the website. You can prevent the use of your data by Google Analytics by installing a browser plug-in with the following link: https://tools.google.com/dlpage/gaoptout?hl=nl.
The following cookies are set by Google and Google Analytics:
| Cookie | Purpose | Data Receiver | Removal |
| _gid | Analysis | 1 day | |
| _ga | Analysis | 2 jaar |
6.5 Cloudfare
CloudFlare significantly accelerates the loading of Van De Moer Instruments website, ensures a (secure) HTTPS connection and keeps hackers and spammers away from the website. To ensure this safety, CloudFlare sets the following cookies:
| Cookie | Purpose | Data Receiver | Removal |
| trwv.uid | User Recognition | Cloudfare | 2 years |
| _ga | Analysis | Cloudfare | 2 years |
| optimizelyEndUserId | User Recognition | Cloudfare | 6 months |
| _ _cfduid | User Recognition | Cloudfare | 1 year |
6.6 preventing the use of cookies
You can always block cookies by activating the setting on your browser that will cause all or some cookies to be rejected. If you change your browser settings to block all cookies, you may not be able to access certain or all parts of our website. For questions or information about the cookie policy, you can always contact Van De Moer Instruments at info@vandemoer.be.
6.7 Useful links about managing cookies on your browser
Microsoft Edge: https://privacy.microsoft.com/nl-nl/windows-10-microsoft-edge-and-privacy
Firefox: https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen
Chrome: https://support.google.com/chrome/answer/95647?hl=nl
Safari: https://support.apple.com/kb/ph21411?locale=nl_NL
7. Webshop
7.1 Payment possibilities for purchases and orders made via the webshop
In order for you to be able to make your payment safely and in all comfort, Van De Moer Instruments works with Ogone Payment Services. Ogone includes the following payment options:
- Ideal: You pay from your own bank via your familiar system of Internet banking.
- PayPal: Online service that allows you to make free payments via PC and mobile phones.
- Mastercard and Visa: These credit cards make payment easy and fast. Your data is protected and will not be saved.
In addition, you can also pay via:
- Bank Transfer: You can transfer the amount yourself via internet banking or a written transfer. You will receive all the necessary payment details from Van De Moer Instruments via mail. Please note that your payment is on the road for one or more days, which will delay your delivery. You will receive a confirmation email from Van De Moer Instruments when the payment has arrived.
- Pay in store: You can also pick up and pay for products you order through the website in the shop.
BEOBANK Pay your purchase in fixed monthly payments! Pay on credit at the same price as pay cash.*
Ask for the Beobank Partner MasterCard with fix PAY option in our shop. Example: Open-ended credit of 2.500€. Annual percentage of costs of 12,49% (variable rate of actuarial interest: 12,06%) with an annual contribution of 5€. The Beobank Partner MasterCard is linked to an open-ended credit opening, subject to acceptance of your file and subject to mutual agreement. You pay at least 1/18th monthly (if your credit line is less than or equal to 5.000€) or 1/20th (if your credit line is greater than 5.000€) of the used financial reserve (excluding the annual contribution) with a minimum of 25€ (unless the outstanding balance is less than 25€; in that case, you pay that amount), plus the annual contribution. The total amount you pay depends on the use you make of your credit opening. Interest rates in force on 01/01/2017, can be changed.
* Fix PAY option in participating stores at 0% discount rate, for all products with a minimum purchase price of 200€ and max. 3.000€. Refund in up to 18 monthly payments. No advance is required.
The fix PAY Program is a special repayment modality of the Beobank Partner MasterCard used for the purchase in-store of goods and services for a minimum amount of 200€ and a maximum amount of 3.000€. Within the framework of this program, you reserve a portion of your credit opening for the refund of your purchase, via monthly equal payments spread over a maximum of 18 months, to a fixed actuarial interest rate of 0%, at no cost. For example: For a purchase of 1.000€ via fix PAY, 1.000€ will be reserved on the available amount of your credit opening; you will pay back your purchase by 10 monthly payments of 100€. The total amount of the purchase is 1.000€ (cash price: 1.000€). Your fix PAY monthly fees will be added to the monthly minimum amount payable, if any, for the other purchases made with your credit card. Each monthly fix PAY payment increases the amount available on your credit opening by the corresponding amount.
Lender: Beobank NV/SA, General Jacqueslaan 263g, 1050 Brussels, VAT be 0401.517.147 RPR Brussels, IBAN: BE77 9545 4622 6142, BIC: CTBKBEBX, FSMA 19688A.
Advertiser/V. Please/Agent in secondary position: VAN DE MOER INSTRUMENTS BVBA, Moorselbaan 122, 9300 Aalst, BTW be 0842.710.957 RPR Dendermonde.
PLEASE NOTE: LENDING MONEY ALSO COSTS MONEY
7.2 Rate Guarantee
Have you seen a product cheaper elsewhere? Then Van De Moer Instruments will adjust the price for you! This price guarantee is designed to measure our prices with the most common players on the market, as far as it is within our scope.
Price adjustments are only allowed prior to purchase. You will then receive a custom quote or price quote that is valid for a limited time. No price differences will be refunded after purchase.
7.3 Service after sale
At Van De Moer Instruments you can enjoy a far-reaching after-sales service: In a personal and individual way we make our expertise and experience available to you to find suitable solutions to your needs. Despite manuals and extensive info on the net, an instrument or amplifier can sometimes be difficult to reveal all its secrets. That's why our specialists are always ready to make the most of your purchase. However, some items are more difficult to deal with by treating us: So all problems with (computer) software fall outside of our services and capabilities.
7.4 Disclaimer
Van De Moer Instruments is not responsible for printing errors (including prices), incorrect writing methods or product specifications, and changes to items found in the catalog or on the website.
The images accompanying the product are not binding and prices may change without giving any reason.
All prices are expressed in euro and include all statutory contributions. Promo’s and offers are only valid for a certain period. All prices are also shown on this site subject to reservation and valid as long as supplies last.
Van De Moer Instruments endeavors to render all information as complete and correct as possible, but does not warrant this and therefore accepts no responsibility for damage caused by incorrect or incomplete information.